Welcome to the Mio online RMA Support System 

This system supports creation of RMA (Return Material Authorization) for Mio and Navman units in Western Europe.
This means that whenever a Mio or Navman unit has a problem that cannot be solved by doing a software update via our website you can start the repair process by choosing 'Create RMA'.

In case you have a defect accessory please contact our call center.

Before you create an RMA please do the following:

• Check the FAQ - Frequently Asked Questions - section on the support section of our websites, check for Software Updates via our respective websites
- MIO: http://service.mio.com/
- NAVMAN: http://service.navman.com/
- MiVia: http://service.mivia.com
- MioWORK: http://miowork.mio.com
- MioCARE: http://miocare.mio.com
• If you cannot find any satisfactory answer, you can contact the call centre.

In case you have a faulty accessory please contact our call center via our websites.

After the RMA is created you can view the status anytime on this website by choosing 'Check RMA'.

New customers can register on this website by sending an email to account-creation@mio.com or calling our call center. 

On 25th May 2018 the General Data Protection Regulation will come into force. In readiness for this, weve made changes to our Privacy Policys and how we manage, use and protect your data. For more information please read our updated Privacy Policy . By continuing to use our services you acknowledge and agree to the terms and conditions provided.